Registration and Login

How can I register for the webshop?

  1. Fill in registration form: Just click on the „Login“-button. Within the menu that opens, click on "Sign up", fill in the requested fields and submit your registration.
  2. Email address validation: You will receive an email in order to validate your email address. Just click on the link in the email to verify your email address.
  3. Activation of your account by our customer service : Our customer service is now checking your registration and activates your account. This can only be done during business hours. Mon - Thurs: 7:45 to 17:00, Fri: 7:45 to 16:00

Why do I need to be registered to place an order?

  • In order that your inquiries and orders can be processed directly through your usual contact persons.
  • You will find your contact persons in your customer account.
  • If you benefit from preferential rates as a major customer, you will see your prices directly in the webshop.

Why is my login information from the old Compona webshop no longer valid?

  • The old Compona webshop was based on a completely different technology. Unfortunately, it was not possible to migrate all user accounts to the new system. Please excuse if you are affected by this and have to register again. We have tried to make your new registration as easy as possible.

I forgot my password, how can I get a new one?

  • Click on "Forgot your password?" in the menu "Login" and follow the instructions.