Delivery and Payment

How can I arrange a payment?

Invoice

  • Existing customers from Switzerland, Germany and Austria can pay by invoice with 30 days net.

Prepayment by bank wire transfer

  • Payment by bank wire transfer is possible anytime.
  • For new international customers, prepayment by bank wire transfer is mandatory. 
  • The needed bank account details for the wire transfer are printed on your order acknowledgement.
  • All bank charges for the wire transfer must be paid by the customer.

Credit Card payment

  • All articles offerd in Compona online shop can be paid with credit card. For doing this the customer has to register first.

How safe is a credit Card payment with Compona?

  • Very safe. We adhere to the PCI DSS Standard (Payment Card Industry Data Security Standard). This is a worldwide security standard of the leading international credit card companies for handling credit card data and generally with payment details. You find our current certificate here.

How is Compona delivering the goods?

  • Our delivery terms are FCA Fehraltorf, Incoterms 2010, unpacked.
  • Delivery within 24 hours if all items are off stock. Please ask your contact persons if you wish a partial delivery.
  • We send our articles with the transport service of DPD ; shipping costs for sending within Switzerland amount CHF 14.-
  • For internationl deliveries we will consider customers transport service company, if required.

Which currencies are accepted?

  • You can order all our products in CHF, EUR or USD.
  • The prices in the webshop are exlusive VAT. The VAT will be added at the checkout process.